Try to find the answer to your doubts in the following list of frequently asked questions. If you don't find a solution there, feel free to contact us through the form. We will respond promptly.
Is the cover designed to fit the specific dimensions of a sofa?
All slipcovers are meticulously sewn to ensure a perfect fit for the furniture, just like the covers provided by furniture manufacturers. We have implemented a rigorous quality control process that ensures optimal fitting for all our products. Covers are crafted to stay firmly in place until you decide to remove them.
What kind of fabric is used for the covers?
We use top-quality fabrics from manufacturers in the European Union. When creating our collection, we made sure to choose textiles that are high in quality, easy to clean, and resistant to wear and tear. On our website (Fabric Info tab), you can find detailed information about each fabric, including its type, composition, weight, protective technologies, and Martindale Abrasion rating.
Do you offer covers for furniture that is not from Ikea?
We specialize in making slipcovers specifically for Ikea furniture. We are unable to create fitted covers for sofas and armchairs from other brands. Even if they may appear similar to Ikea models, their sizes and dimensions might be different
Do you offer partial covers for sofas and armchairs
We can provide partial covers, such as seat cushion or armrest covers, for the most popular models. Please reach out to us for further information and details.
Do the colours and patterns accurately represent what is shown on the website?
We strive to present all fabrics on the COVEREO website as realistically as we can. However, please remember that the colours you see on your screen may vary slightly due to your monitor settings. Additionally, there may be slight variations in colour shades from one dye lot to another.
Can I order fabric samples?
It is not possible to order fabric samples. We encourage you to visit the Fabric Info section or familiarize yourself with the materials available for a specific sofa. In order to accurately represent the color and texture of the fabric, we provide visualizations, high-quality photos of the materials, and videos showcasing each specific fabric and its shade.
Are Eco Nubuck fabrics the same as leatherette?
No, leatherette is a leather-like material made of PVC; therefore, it is prone to cracking and delamination after prolonged use. Covereo eco-nubuck, on the other hand, is made of 100% high-quality polyester, which prevents cracking and delamination. These fabrics resemble nubuck but are much softer and more pleasant to the touch. Eco-nubuck fabrics have excellent mechanical properties and are resistant to stretching, tearing, and cracking. They are also water repellent.
Do the prices include VAT?
Yes, the prices include VAT.
What are the available payment options?
You may pay by Credit Card or Apple Pay. The payment is made securely using SSL.
How much do I need to pay for shipping?
Delivery for orders over £75, €75 and $100 is free within the UK, EU nad USA.
For lower value orders, the delivery fee is £9,95 / €9,95. The shipping cost is automatically added to your product order and you are informed about it before final confirmation of your order.
What is the delivery time?
Normally, it takes about 14 workdays for your order to be ready after it's accepted. But remember, some items in our store may have different delivery times mentioned.
Which shipping company will deliver my package?
Typically, our shipments are handled by FedEx. After the shipment is dispatched, you will receive a tracking number via email.
Can the cover be returned?
Absolutely. If you're not entirely happy with your order, you can send the product back within 14 days of getting it. Once the cover is back in its original condition, with no signs of use or damage, you'll get a refund within 5 working days using the same payment method you used to buy it. Detailed conditions are described in our Return Policy.
How can I get in touch with Covereo if I have additional questions?
Feel free to reach out to us at info@covereo.com or through the form below. You can also connect with us through online chat. If you encounter any issues, please send us an email. We'll get back to you promptly, typically within 1-2 working days.
Contact form
If you want to contact us directly, choose one of the following:
- info@covereo.com - general inquiries, order fulfillment matters, technical questions.
- bulk [ at ] covereo.com - inquiries about wholesale orders, meaning more than 15 units of one type of cover.
- marketing [at ] covereo.com - marketing issues, advertising, cooperation
- tel: +48603804013